Who we are
Our website address is: https://lifedreamproduction.com.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from lifedreamproduction.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
We do not automatically collect personal information when you visit the site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or phone number if used for payment. We refer to this information as “Order Information”.
How do we use your personal information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you and screen our orders for potential risk or fraud. Your personal data will also be used to manage access to your account and for other purposes described in our [privacy_policy].
Sharing your personal information
We do not share your Personal Information with third parties.
NOTE
We may only share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Personal data retention.
We have various periods of retaining Personal Information:-
Retain inactive accounts two year
Retain pending orders one week
Retain failed orders three years
Retain cancelled orders one week
Retain completed orders two year
NOTE
You can ask us to delete your order information: give a reason.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@lifedreamproduction.com or by mail using the details provided below:
Lifedream Production
Re: Privacy Compliance Officer
P. O. Box 11526-0040,
Nairobi – Kenya